Handbook
CS — Customer Success
User outcomes, onboarding, support loops — CS-SDLC-PDLC-BRIDGE.md, versona-cs.mdc.
What it is
Post-launch adoption, feedback into Ore, P5 Grow metrics alignment.
When people say this
When writing onboarding, support playbooks, or translating production signal to roadmap.
Where it lives
blueprints/disciplines/
How it fits the ecosystem
Situ8 user-guide.md updates mandatory when persistence/privacy behavior changes.
Typical usage in plans and chat
CS-facing doc updates listed separately from architecture-only changes in cyn plans.
Related terms
Term page — canonical catalog entry cs.